From carrier file to contractor-ready ESX in five controlled steps.

Send the estimate, photos, and what you know about the job. Our team reviews the file, rebuilds the scope in Xactimate, separates supported work from field questions, and returns a native ESX for your approval. You keep the customer, the carrier communication, and every submission decision.

One file. Five accountable handoffs.

Every stage has one job: remove ambiguity before the file reaches your desk. You always know what we received, what we found, what still needs a field answer, and what is ready for review.

The 48-hour clock starts with a complete file.

START HERE
Send the carrier estimate as a PDF or ESX, the loss photos, and whatever your team already knows about the job. Verbal notes are fine.

WHAT HAPPENS NEXT
We confirm the service level and price before billable work begins. Once the core file is complete, standard delivery is within 48 hours.

HELPFUL WHEN AVAILABLE
An ESX or sketch, measurements, Matterport, signed contract, prior carrier correspondence, material specifications, manufacturer documents, and moisture logs.

IF SOMETHING IS MISSING
We tell you what we need within four business hours. The 48-hour clock begins when the missing item arrives, so there is no surprise delay on day two.